About Us
We are Holbeach Vacuum, a vacuum cleaner specialist centre located in Holbeach, Lincolnshire. We are a true family run business from start to finish.
we have a very strong commitment to serving our customers with product information and Experience in ways to help them make their vacuum last longer.
Where it began - 2006
Robert, Karen, Craig & Ashley Bulbrook had an early hunger for working for themselves, from previous experience working with family.
Due to previous experience working elsewhere and then later being laid off Craig put forward an idea, as he saw a market for an opportunity to bring in some extra money into the household, Reconditioned Vacuum Cleaners.
Craig had recently been laid off from servicing vacuum cleaners for someone else and found an opportunity. An opportunity to doing it an easier way, one of which would see turn around time cut to more than half but at same time seeing outcome results double.
Craig put this forward to Robert, Karen and Ashley which all agreed in trying something new for additional income. But as we did not know how this would go, we reconditioned one DC01 Vacuum and put it out the front of the property for £30 with 30 day warranty. Unsure if it would sell all we could do is wait. 2 minutes later and a discussion with a gentleman and the machine was sold. So we did what anyone else would do, we put out two DC01 Vacuums and 30 minutes later they was both sold. So we got to work in getting more done. On average we was refurbishing 5-8 machines a day but was selling more than what we was Refurbishing.
After a short time it was apparent that we had found a local demand for supplying good clean used Dyson’s at a fraction of the cost of new. 1 year later we extended our services by offering spare Parts.
We found that with supplying spare parts, customers who did not live close to us or in the UK had the ability of not only finding the part they required but also the ability at trying to repair the vacuum themselves.
But after 2 years it soon became obvious that we needed a shop with a warehouse structure to set up a full time Venture. In the meantime Robert extended the front porch to accommodate the vacuums during bad weather.
in 2009 we moved in to a Small Commercial Unit. Which had a small office, another office which we turned in to a showroom and a workshop with upstairs storage. From here things got crazy because we was averaging 5 Vacuums a day each. which was 75 vacuums a week. And from here we never stopped doing what we did best.
since 2009 we moved again to bigger business premises this time being 4 times the size of the first premises we had (now 6,000sqft). More space, more workshop space, Bigger car park and a showroom twice the size. And our business name was BB Dyson specialist which was authorised by Dyson for us to use the Dyson part in the business name. We have come along way in 17 years, We now ship spare parts and vacuums all over the world. We redesigned our whole business structure especially How we refurbish vacuums has changed and our vacuums now look better than ever and customers get confused thinking our refurbs are New. We now Offer service and repairs on any Make and Brand of vacuum cleaner. Each Original engineer has over 30,000 hours of vacuum knowledge and experience, Trainee Engineers will have less. Our kind friendly staff can help you with any vacuum issues you are having, We also offer Vacuum health checks. The reason for this is because we find a lot of customers throw away a good machine just because they think it's going to cost a lot to repair. However customers are quite shocked to learn it doesn't.
Prior to covid we was Approved Sebo, Hoover, Numatic, Miele and Dyson Dealers/Agents.
After Covid we decided to cut all ties with new as this was a big financial overhead, so we went back to doing what we do best refurbished vacuums, Spare parts, Repairs, and Services, you can find us online on various platforms or pop instore.
in 2023 we changed our company name from BB Dyson Specialist to Holbeach Vacuum as Dyson dropped the allowance to use the name Dyson in our business name. But not just us over 100 businesses was asked to remove the name Dyson from their business name.
we are hoping to make some new changes in 2024 with redesigning the workshop for better work space as well as finish Refurbishment on the showroom by end of June 2024
But we would not be here today if it was not from our customers word of mouth, recommendations to others, along with customers great feedback from our services and spare parts we sell all around the world. So a big Thank you to you all.